Removing the Apple-U2 spam

In the face of widespread anger, Apple has provided a way to remove the “Songs of Innocence” spam from your iOS device. Previously, the best you could do was hide it. However, its description of the procedure is incomplete.

The removal procedure is given on Apple’s support site. When I first tried it, the only response I got was “The item you are looking for cannot be found.” What Apple doesn’t mention is that you have to be signed in to the iTunes store before clicking the link given in step 1 on that page. You then have to give your Apple ID and password again after clicking the link.

This in fact worked for me, but I notice there still isn’t the slightest hint of an apology from Apple.

Posted in General. Tags: , , . 2 Comments »

2 Responses to “Removing the Apple-U2 spam”

  1. Peter mason Says:

    When Prince gave away a free album with a UK Sunday newspaper, at least the customer had the chance to say “no”. Pushing the beyond shelf life U2 down our throats is hardly likely to meet with delighted approval.

    • Gary McGath Says:

      There’s no shortage of legitimate ways to give away free albums. Apple’s calling their back door into our iOS devices a “gift” is just a way of mocking us.

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